Ethnivo White Kora Cotton Lehenga with Gold Border & Navy Blue Blouse

We value our customers' time and money, and therefore, we strive to ensure that they receive their purchased products on or before the committed date and in the best condition possible.
1. After placing an order, if the parcel is ready then it will be dispatched on the same day or the next day. If the product is not ready in the office, please allow 2-3 days for dispatch.
2. We offer free shipping across India and Internationally, shipping rates depend on the country and the weight of the product. Each country has different shipping rates based on the product weight.
3. Shipping charges are calculated based on the weight of the product.
4. Once the order is dispatched, you will receive an email confirmation with a tracking number. You can check and track your order's delivery status with our local logistics partner using your order number.
5. No pick-ups will be made from the store on Sundays and public holidays, as our logistics partners do not pick up packages on those days.
6. If you need your order urgently, please contact us on the provided number in the contact details.
7. Delivery for all orders takes approximately 2-5 days from the dispatch date In India & 5-10 days for International Shipment, depending on the destination. More information about the order status can be provided by our customer care upon request. (Please ensure you provide a complete address when placing your order.)

Shipping Delays

1. In case of weather issues, strikes, or any other reasons causing delays in parcel delivery, please do not hold us accountable and kindly understand the situation. We will keep you informed about the status.
2. No refunds or returns will be accepted during such times.
3. Saturdays, Sundays, and public holidays are not considered business days for standard delivery.
4. When placing an order, please enter the full address with Contact No. to prevent any delivery delays.

Other Shipping Information

1. We deliver to all postal addresses around India. Courier companies do not deliver to P.O. Box addresses, so we request you to provide a complete street address with the pin code.We delivery Internationally in all the deliverable area or Country.
2. Our courier agents include FedEx, DTDC, Bluedart, Delhivery, India Post, Mahavir Express, XpressBess, Ecom Express, Amazon Couriers, and more. There is usually no delivery on Saturdays and Sundays in most cities as they follow a 5-day workweek. However, we may be able to arrange a Saturday delivery in certain cases at an additional cost.
3. Furthermore, deliveries are typically made during the regular business hours of the courier companies, and these hours may vary by country. Please note that no shipments will be made from the store on Sundays and public holidays, as our logistics partners do not perform pickups on those days.
4. If you order two or more items, you may receive them in separate boxes on different days, depending on the availability of the items and shipping locations. For additional safety during transit, products are often sent separately, so you may receive multiple deliveries at your address.

Hassle-Free Return. Our only mantra is to make the customer happy.
If you're not satisfied with the product received from Our Store, you can return the purchased item in its original condition with the same packaging and tag within 7 days.
1. We do not accept items with tags removed. These items cannot be exchanged or refunded.
2. If you receive the wrong product, a video of the parcel opening is mandatory. (If you don't have a video of the parcel opening, our company will not be responsible as we take a full video footage when dispatching the order from our office.)
3. Once we receive the returned product, the refund amount will be credited to your account within 24 to 48 hours.

Return timeline last 7 days.

4. Sale Products Disclaimer
- Discount coupon codes do not apply on sale products.
- Note – According to our policy, all items marked as "Sale" are non-returnable.

5. Color and Description Disclaimer.
- Customers are advised to keep in mind that there might be slight color differences due to the nature of fabric colors. Although extra care is taken to reproduce the exact colors as seen on your monitor, slight variations may occur due to factors such as monitor resolution, video card, operating system, and internet browser. Fabrics can reflect different shades under varying light conditions. A difference of up to 10% in shades is considered normal.
- Customers choosing items with hand-embroidery and sequin work should understand that the shine may change due to the nature of the embroidery and photo shoot effect. Despite the best handling, this issue cannot be fully avoided. Therefore, please keep this in mind when placing an order for such products.

6. For the International customers we will exchange the order or repair the products.If you do not like the product then you can send back to us with 7 days with proper condition & Tag.We don’t accept return without Tag.

7. Damaged and Defective Goods
i. Complaints must be made within 48 hours of receiving the item.
ii. Complaints should be emailed with the order number and product code. A picture of the defective part must be sent for verification.
Our team will review the complaint within one business day and offer a solution:
a) Immediate replacement of defective goods, free of charge.
b) A credit note offered to you.
c) Full refund immediately.

Refund Process

1. Refund requests must be made within 7 days of receiving the product. Returns cannot be processed after 7 days.
2. To initiate the return process, contact us via Whats App at 9641869234 or email help.angasudha@gmail.com. You will receive a response within 24 hours. .
3. We will handle the return process on our side, so please have the return parcel ready. Our office team will arrange the return pickup from your address within 1 to 2 days.
4. Once we receive your return parcel, we will check the product and process the refund within 24 hours. (Refund will be made once the returned product is inspected.) .
5. If you return a product after wearing it within 7 days, we will inform you that the product is non-refundable, and it will be sent back to you. Refunds will be Credited within 1 to 4 days after the return is received.

Exchange Policy

1. We kindly request you to check the size chart before placing an order.
2. If the size is not a perfect fit, you can exchange it. However, you must return the product to our address for the exchange. (The customer will bear the shipping charge for the second shipment).
3. We Will Exchange the Size One Time as Per Your Request. However, No Further Exchanges or Returns Will Be Possible After That.

4.For International Order- For the International customers we will exchange the order or repair the products.If you do not like the product then you can send back to us with 7 days with proper condition & Tag.We don’t accept return without Tag.

Exchage,damage & replacement will be process with in 7 days.

For more details, feel free to reach us on WhatsApp at 9641869234

Please take a note that you must dry clean this product when you wash it for the first time.

• Do not use bleach or harsh detergents.
• Machine wash is not advisable for this product.
• Wash it using hands and dry it in shadow, as the hot sun may scorch the fabric dye used.
• Always take appropriate care of the designer attires, as delicate fabrics are used.